ThorFortune Privacy Policy

Welcome to Thor Fortune Online Casino, where safeguarding your personal information is one of our highest priorities. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website, use our Casino App, or engage with any of our gaming and sportsbook services. By accessing Thor Fortune Casino online, you acknowledge that you have read and understood the practices described below. This policy is governed by the laws of Costa Rica, in line with our Terms and Conditions.

Information We Collect

At ThorFortune, we collect information necessary to provide you with a secure and enjoyable gaming experience. When you create an account or use the Thor Fortune login page, we gather registration details such as your name, date of birth, email address, phone number, and country of residence.

• We collect account registration data, including your chosen username and contact details
• We record transaction history, including deposits, withdrawals, and currency preferences (EUR, BRL, CAD, AUD, NZD, and other supported currencies)
• We log technical data such as IP address, device type, browser information, and app version when you use our ThorFortune app
• We track your gaming activity, bonus usage, and loyalty program participation to personalize your experience
• We may collect identity verification documents during our Know Your Customer (KYC) process

Verification and KYC

Our ThorFortune platform requires identity verification, particularly at the time of your first withdrawal. This may include a phone call, video verification, or submission of identification documents. We process this data solely to comply with anti-money laundering obligations and to confirm that you meet our eligibility requirements.

How We Use Your Information

Here at Thor Fortune, we use your personal data to operate our services effectively, process transactions, and maintain compliance with applicable regulations. Our purposes for processing your information include the following:

• We use your data to verify your identity and prevent fraudulent activity
• We process payments through Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency methods
• We communicate with you regarding your Thor Fortune bonus eligibility, promotions, and account updates
• We analyze gameplay patterns to improve our slots, live casino, and sportsbook offerings
• We maintain records required for regulatory and tax compliance purposes

Cookies and Tracking Technologies

Our ThorFortune website uses cookies and similar technologies to enhance your browsing experience. Cookies help us remember your login preferences, session data, and language settings whenever you access Thor Fortune Casino from a desktop or mobile device. We also use analytics cookies to understand how visitors interact with our 6,000+ games, our promotions, and our Thorfortune Originals collection. You may adjust your browser settings to disable cookies, though this may affect certain website functionalities.

Sharing Your Information

We at Thor Fortune Casino do not sell your personal data to third parties. However, we may share limited information with trusted partners to operate our services effectively, including the following:

• Payment processors that facilitate deposits and withdrawals
• Software providers such as Amatic, BetSoft, Microgaming, and NetGame for game functionality
• Regulatory authorities where legally required
• Fraud prevention and identity verification services
• IT service providers who support our website and Thor Fortune app infrastructure

Data Security

ThorFortune's security measures include encryption protocols, secure servers, and restricted access controls designed to protect your personal and financial information. We continuously monitor our systems to detect unauthorized access, and we require all employees handling personal data to comply with strict confidentiality obligations. While we implement robust safeguards, no online platform can guarantee absolute security, and we encourage you to protect your own login credentials.

Your Rights

You can contact Thor Fortune support to exercise your rights regarding your personal data. Depending on your jurisdiction, these rights may include the following:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your account, subject to regulatory retention requirements
• The right to object to certain processing activities
• The right to withdraw consent for marketing communications at any time

We at ThorFortune ensure your rights are respected, and we will respond to verified requests within a reasonable timeframe. To submit a request, please contact our Data Protection Officer at [email protected].

Data Retention

Our ThorFortune team retains personal data for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, and regulatory obligations. Transaction records, KYC documentation, and account history may be retained for extended periods as required by anti-money laundering laws applicable under Costa Rica jurisdiction.

International Data Transfers

Because we serve players across multiple regions—including Canada, Brazil, and other international markets—your information may be transferred to and processed in countries outside your country of residence. Choose Thor Fortune - we protect your data through appropriate safeguards whenever cross-border transfers occur, ensuring consistent privacy standards regardless of location.

Restricted Jurisdictions

Please note that our services are not available to residents of certain restricted countries, including the United States, United Kingdom, Spain, France, the Netherlands, and other jurisdictions listed in our Terms and Conditions. We do not knowingly collect personal data from individuals residing in these restricted territories.

Children's Privacy

Our services are strictly intended for individuals aged 18 and above. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from an individual under the legal age, we will take immediate steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and we encourage you to review this policy regularly. Continued use of Thor Fortune Casino online after changes are posted constitutes your acceptance of the revised terms.

Contact Us

If you have questions regarding this Privacy Policy or how we handle your personal data, please reach out to our support team at [email protected] for general inquiries, or contact our Data Protection Officer at [email protected] for privacy-specific matters. We value transparency and are always available to address your concerns regarding data protection.